Hi I’m Philippa I have been a Phlebotomist for 17 years, I started as an 18 year old on Bank unsure about what I wanted to do going forward but have ended up as a Full Time Phlebotomy Team Leader on Band 4.
When I started as a trainee Phlebotomists I had never had experience in healthcare, so had to learn venepuncture, communication skills, and everything that goes with working within a busy healthcare environment.
Overtime I developed skills in all aspects of Phlebotomy inclusive of Paediatrics from NICU (Neonatal Intensive care Unit) to surgical and dementia patients within the acute trust, I also work in the community and within specialist clinics there is lots to learn including administrative duties protocols and infection control but in the early days your well supported, there is no better environment to provide sound communication skills.
I obtained my Healthcare level 3 award that gave me the suitable qualifications to progress to a senior Phlebotomists and then on to be a Phlebotomy Team Leader which is my present role.
As a Team Leader I manage the team of Phlebotomists am responsible for the health and wellbeing of the staff and patients during my shift. Training junior staff is a major part of my role as is maintaining service quality, online appointment systems, health & Safety and infection control, information governance and queue management for both adults and children.
The Phlebotomy Team at ASPH sees over 10,000 patients per month so we are never bored.