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National Apprenticeship Week 2020 - Kier (Broadcast Length 9 Minutes)

National Apprenticeship Week 2020 – Kier (Broadcast Length 9 Minutes)

Please note: all Learn Live broadcasts both LIVE and On Demand are accessible to all parents and guardians at home.

National Apprenticeship Week was an annual week-long celebration of apprenticeships across England and was a time to recognise and applaud apprenticeship success stories across the country.

Apprenticeship employers used the opportunity to promote the success of their apprentices and highlight the huge benefits to other employers, of all sizes, who are thinking of taking on an apprentice.

Apprentices across the country were celebrated throughout the week, with engagement and events in schools and colleges. We met many current and former apprentices to tell their story and attract the next generation of apprentices, so they too can fire up their future career.

About Kier

Kier Group is a leading property, residential, construction and services group which invests in, builds, maintains and renews the places where we work, live and play. We operate across a range of sectors including defence, education, housing, industrials, power, transport and utilities.

WWW.KIER.CO.UK

 @KIERGROUP

  • Lauryn Elliott

    Apprentice Civil Engineer, Kier

    In the early stages of being an apprentice, I began focusing on broadening my knowledge and gaining new skills. I was exposed to developing practical CAD designs and, with the approval of my manager, I became an active member of the CAD team.

    I have also expanded out into doing more design engineering. I recently completed my first two schemes from start to finish. Including health and safety, environmental forms, PCIPs, traffic management and more. It has been a really opening experience into how much work goes into being an engineer and I can’t wait to do more.

    I have also been involved in some site inspections, VM options stage and environmental clearance. I enjoy every aspect of my job. Although it is hard work to see the end result is really encouraging and I couldn’t be happier.

    I am still going to school occasionally to talk about what it takes to be an engineer and how to get onto the Kier apprenticeship programme. From the schools I have been to, a total of around 25 children have been inspired and want to join the industry. As I approach the end of my level three apprenticeship, this would have to be my biggest achievement to date. Inspiring the next generation engineers is what is most important to me.

     

    My career aspirations

    Kier has presented me with so many opportunities. It makes me proud to be able to share these experiences with other young people and to inspire others to follow in my footsteps. In September I am hoping to start the Kier Degree Programme. If I can inspire others along the way then I will be happy. Hopefully I will be getting my EngTech within the next year. I am very grateful for everyone who has helped me along my journey and for all my colleagues and managers. I am really looking forward to my future at Kier.

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    Role Summary

    Reporting to the General Manager, the Front of House Manager is responsible for the overall day-to-day operation of the reception / office department whilst ensuring all hotel, conference and events bookings are optimise and logged accordingly. The is a proactive role which requires the FOH to build strong relationships with the entire Mill Farm team.

    Main Duties (but not limited to)

    Oversee the day-to-day running of the reception/office department and devise a weekly departmental rota in line with business demands.

    Provide a high standard of customer service, by ensuring every customer is treated in a friendly, professional, and helpful manner and that all customer enquiries are dealt with in a positive way.

    Checking guests in and out of the hotel ensuring correct payments are taken as per the company’s standard of procedure.

    Action any closure of room type or property level in third party distribution channels including GDS provider.

    Action any amendments to Best Available Rate Strategy, third party distribution channels and GDS provider.

    To ensure all maintenance issues observed and reported are logged accordingly.

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    To ensure policies, procedures, reporting systems, handovers, logs, and incident reports are reported and communicated accordingly.

    Coordinate all enquires for residential Christmas and New Year packages ensuring that all reservations adhere to defined policies regarding deposits and prepayments deadlines and all necessary correspondence is sent to guests.

    Ensure events and conferences are booked in properly and function sheets have been issued accordingly.

    About You

    Previous experience as a Hotel Front of House Manager or in a similar role.

    Competent in the use of Microsoft Office, particularly Excel.

    Excellent analytical skills.

    Good knowledge of third-party channels, GDS, and Property Managements Systems.

    Good problem solving and interpersonal skills.

    Highly knowledgeable of the hotel industry and tourism in the local area.

    Interested? Apply online for immediate consideration. Send your CV to [email protected] if you are interested!

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    Greeting and seating customers

    Taking orders for food and drink

    Serving food Serving alcohol

    Cleaning and resetting tables

    Preparing cheques and processing payments

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    Taking orders for food and drink

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    People here work with passion and pride to put pets – and our customers’ needs – first. It’s always fun, we work as one team and we take pride in getting better every day So wherever you join us, whether in one of our 440+ Pets at Home stores or 310 Groom Rooms, at our high energy Support Office or in one of our dynamic Distribution Centres, you’ll find all the opportunities you need to enjoy a retail career with a difference Find out more here

  • Narco are Hiring!

    11:30 15/11/2021

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    10:30 15/11/2021

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