Given the unique nature of the census ONS need to have some flexibility to react to any situation that may arise. To support this need, we have developed mobile officer roles. These roles will be assigned to a mobile team, managed by a mobile team leader, and will require travel within a team to one or several locations across England and Wales where additional resources are required.
As census mobile officer, in an assigned working area, you’ll be part of a team of up to 12 census officers, reporting to a census team leader. The main purpose of your role is to encourage the people in your area to complete their Census 2021 online questionnaire. You’ll receive a daily workload of addresses that have yet to submit a census questionnaire, which require a follow up visit to support and encourage completion. You’ll help residents understand the importance of the census, and the vital role they have in making it a success. You’ll help them overcome any objections or barriers they may have to completing, either helping them yourself or referring them to available support. You’ll be assisting people to complete their questionnaires, either on the doorstep or at completion events. You’ll work with the census engagement managers to support wider engagement at community events as required.
Purpose
- increase response rates to the census
- build up the census’ reputation
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