Customer Operations Advisor @ Thomas Cook


Our Customer Operations Advisors are responsible for delivering a consistent world class customer experience by handling customer contacts through a variety of methods including voice, live chat, social media and email.

Key accountabilities and decision ownership:

  • Delivering world class service to our customers no matter how they chose to contact us, delivering first time resolution at all times
  • Building long lasting relationships with our customers which drives sales results
  • Building relationships with our partners/suppliers
  • Ability to multi-task, working in a fast paced, ever changing environment
  • Adherence to all processes and policies

Click here to apply now! 

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