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Careers Wales

Careers Wales

Our professionally qualified Careers Advisers help individuals to become more effective at successfully managing and planning their career development.

Career management isn’t about a one-off occupational choice, but rather a series of lifelong career transitions. Improving the career management skills of individuals enables them to make transitions more smoothly, enjoy a higher level of career satisfaction and play a more active part in the economy and in their communities.

Our bilingual services are focused on those in greatest need of support with their career planning.

We deliver independent and impartial careers information, advice and guidance (CIAG) at centres, in partner locations, online as well as over the phone and via social media.

We also work with partners to deliver a range of related services, including:

  • Supporting schools to engage with employers to improve students understanding of the work of work. This is achieved through universal services like large scale careers fairs, through digital approaches including employer led webinars, as well as a range of bespoke activities and events. We also provide schools with access to a national database of employers called Education Business Exchange
  • Providing support to schools and colleges, through consultancy meetings and bespoke training, to enhance their Careers and World of Work (CWoW) curriculum. We also support partners to work towards the Careers Wales Mark which is an accredited audit and mapping tool designed to improve standards of CWoW delivery.

Career decisions are among the most important people make throughout their lives and careers information, advice and guidance can help to:

  • Improve knowledge and awareness of learning opportunities and the labour market
  • Improve self-awareness, raise individual aspirations and support people to make effective decisions about their careers
  • Increase access to, and completion of, learning and training
  • Motivate people to manage their careers, improve application and interview skills and be resilient in adapting their plans when circumstances change
  • Address inequality by focusing on the needs of groups who are under-represented in employment, learning or training and by challenging stereotyping
  • Improve the efficiency and effectiveness of the labour market, for example by improving the match between supply of, and demand for, skills


Careers Wales is an employer of around 650 people, as well as a provider of world class Careers Advice and Guidance! Our staff work in many locations across Wales in a variety of jobs  – all of whom have the customer at the centre of what they do. Have you ever thought that you may have the skills and aptitudes to become a member of our team?


We have 6 Careers Centres across North Wales – from Holyhead to Wrexham and also work in Job Centres, Schools, Colleges and community venues. Many staff are currently working from home and offering digital support to our customers via telephone and video. We employ individuals in the following roles:

  • Administrative and Reception
  • Employability Coaches
  • Careers Advisers
  • Business Engagement Advisers
  • Managers
  • Specialist Corporate roles such as marketing and information; IT; Finance; HR and Health and Safety

What skills, aptitudes and abilities do you think we look out for in our job applicants? We look for:

  • People who have a genuine interest in helping and bringing out the best in others
  • Individuals who are driven to offer excellent customer service
  • We value flexibility and innovation and we thrive on our ability to adapt quickly to new sets of circumstances
  • 2020 saw us adapt quickly to offering digital and telephone services whilst ensuring that we kept to our high standards of practice. WE need people who can offer adaptability and the ability to function as well in a digital and virtual environment as much as we need the face to face service skills

We will have a number of vacancies throughout 2021 in a range of roles. Want to know more? Take a look at our Careers Wales page on Learn live for more information.


What is the best thing about working for Careers Wales

Employability Coach Job Specification

Careers Adviser Job Specification

Business Engagement Adviser Job Description

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