North Wales Fire and Rescue Service helps to protect an estimated population of 678,461 people over an area of 2,400 square miles as well as hundreds of thousands of tourists and visitors who come to North Wales every year.

There are around 317,051 domestic properties and 24,484 non-domestic properties in North Wales that fall under our protection.

The Service employs almost 1,000 staff in operational and support roles.

Annually we attend around 3,200 fires, 500 road traffic collisions and 500 other emergency incidents.

We also attend around 3,600 false alarms of various kinds every year.

We carry out extensive work with schools, businesses and local communities to promote fire safety and prevention.

The Service has a large transport fleet including 54 fire appliances, one incident command unit and 31 ‘special’ vehicles – such as all-terrain vehicles and foam carriers.

We also have three aerial ladder platforms, portable power tools, lifting and winching and other specialist equipment to enable us to respond to many different types of incidents.

North Wales Fire and Rescue Service is committed to promoting equal opportunities in employment and service delivery across the whole organisation. It is Service policy to ensure that all service users, job applicants and employees are treated fairly and with care. We recognise that people can experience disadvantage and discrimination for many reasons, and fully support the provisions of current legislation to remove these barriers.

We aim to develop good policy and practice to ensure effective implementation of anti-discriminatory processes by the Service. We aim to address discrimination by a positive programme of measures in the areas of:

The senior management of the Service are committed to leading in this process, not only because of a legal imperative but also because to do so helps us in achieving our operational and business goals as well as demonstrating the role of the Service in promoting community cohesion within the region.

We provide fire protection and prevention services to around 670,000 people over a geographical area of 2,400 square miles.

The Service covers three areas: Gwynedd and Ynys Môn, Conwy and Denbighshire and Wrexham and Flintshire.

The Joint Communications Centre is a collaborative facility where North Wales Fire and Rescue Service shares an operational floor with North Wales Police. Unique in the UK, the facility was opened in October 2008, the major drivers being the saving of lives and the reduction of serious injuries. It represents an innovative approach to joint emergency service working, placing North Wales at the very forefront of 999 operations.