Talking Matters Warrington

We believe that, with the right personalised support, anyone with a mental health need can live the life they want to live. It is our vision that everyone gets the personalised services and support they need.

To make this vision a reality, our mission is to help people achieve good physical and mental wellbeing and live life to the full.

Mental Health Matters (MHM) do this by providing mental health support services, ranging from helplines and ‘talking therapies’ to supported housing and safe havens, and all based on the principle of supporting every person, as an individual, towards their own goals and aspirations.

Talking Matters Warrington (TMW) is part of the Improving Access to Psychological Therapies Program, known as IAPT. We are not a crisis service, but it is a service that supports individuals to find ways to deal with common mental health problems. These may include depression, anxiety, panic, phobia, obsessive compulsive disorder (OCD) or post-traumatic stress disorder.

Within the service we have a number of Psychological Wellbeing Practitioners and Therapists and Specialists in Cognitive Behaviour Therapy (CBT) Eye Movement Desensitisation Reprocessing (EMDR), and Couples Therapy for Depression. We also work closely with Making Space and St Joseph’s to provide CCBT, anger management and counselling. Alongside our therapy offers, we also have an Employment Support Service who work alongside your therapy as we are aware that mental health can have an impact on employment and vice versa.

Our values are at the core of everything we do:

• We work for social inclusion.
• We believe in the possibility of recovery even within lifelong mental illness.
• We support health equality across the whole community.
• We are positively engaged in influencing policy decisions relating to mental health issues at national and local levels.
• We believe that individuals gain strength and influence by sharing experience and knowledge.
• We will challenge any stigma and promote positive attitudes to mental health.
• We support people’s right to choice, self-determination, adult responsibility and release from stigma.
• We are a thoughtful and caring employer and service provider, embracing change.

We know that one in four people will experience a mental health difficulty at some point in their life and it is important that people know where to access the support if they ever need it. Mental health is nothing to be ashamed of, if you broke your leg you would see a doctor, just the same as if you are feel anxious or depressed you can access support.

Some of the things that our clients have said are:-

‘I feel more positive and have found the techniques helpful to improve my mood.’

‘It’s been good that sessions were able to be done in my lunchtime from work as otherwise I would not be able to attend sessions. Sessions have been positive and things were explained to me which helped me understand my problem.’

‘From the beginning its been well run by talking MATTERS. I made the referral online and someone got back to me straight away telling me what would happen. I then had an assessment and again was clearly informed about next steps, information sharing and communication have always been very good. I would have preferred face to face appointments but understand that this was not possible due to the covid-19 pandemic. I feel that this service has helped me, I’ve felt listened to and have taken things from sessions such as to follow the plan and not the mood but also to take a step back when I need to. It has gotten me out of the rut that I was in and I feel that I have benefited from using the service.’

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