Customer Service Assistant – Surface Access – Part Time

This role will support the smooth running of all Airport Operations, the focus being on delivery of Surface Access functions. Surface Access includes all modes of transport that passengers and staff choose to utilise to and from the Airport.

Customer Service is key to the role, ensuring the passenger experience is as positive outside the airport as it is inside. The role will also focus on the delivery of commercial and revenue generating aspects of the airport’s own surface access infrastructure.

Including, but not limited to, platform duties in line with DFT security levels and assisting with the day to day safe operations of the station. Operating and overseeing the safe use of the automatic ticket gates, assisting passengers with enquiries and special assistance. Using the S&B management suite to support the journey of all car park customers.

Full time, various shifts (including night shifts and a 4 on 4 off, 2 earlies 2 lates pattern)

Company NameLondon Southend Airport
Advert ReferenceLSA - STATION002
Job TypePart Time
Town/CitySouthend on Sea
CountyEssex
PostcodeSS2 6YF
Salary To£9,266.40
Website Link / Email address to Applyhttps://esken.pinpointhq.com/#js-careers-jobs-block
Email For CV Applications[email protected]
Sector(s)Transport and Logistics

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