Assistant Manager at JD!

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In this role, you will assist the Store Manager in the day to day running of the store. Taking ownership of a number of duties while making sure that the stores KPIs are achieved. Furthermore, in the Manager’s absence, you will be the first point of contact, therefore you will motivate the workforce to drive sales and offer exceptional customer service while exceeding targets and maintaining the standards of the business.

Customer service role:

  • Ensure that customers are given considerate and responsible service throughout their visit.
  • Deal with inquiries and complaints resolving the issue at the earliest opportunity in a professional manner.
  • Ensure that personal appearance and standard of dress for the internal team is in line with company guidelines.
  • Have an understanding of the Customer Service measuring programme, Customer Satisfaction Surveys

There are many benefits to this role, if you think it may be the role for you then click here now!

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