Here at O2, we’re about technology that creates exciting experiences. It’s why there are over 25 million people who choose to live life on O2.
Being part of Telefonica, one of the world’s most creative digital companies, we’re able to open up all sorts of possibilities – not just for customers, but for the people who work for us, too.
Your role is to help create a high performing, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to love the job they do and make sure they are having great conversations with our customers to understanding their needs using Leap, so they sell the right product and service to them. Making every day better for our customers through personal experiences that count.
You will also manage individual’s performance and develop the team to achieve and improve on business targets, store standards and compliance.
Reporting to the Store Leader and having people management responsibility for the team members within the Store, you will be expected to lead the store along the store leader on a daily basis.
Some of the responsibilities are:
- Empowering your team to have great conversations with our customers, helping them to buy more easily
- Monitoring daily store activity/targets by the delivery of daily briefings and key business information to the team
- Leading the performance of the team alongside the store leader and delivering monthly 1-2-1s
- Utilising O2 Campus and Leap sales framework
For more information click here!