Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
Some of the roles and responsibilities include:
- Manage a team of up to 12 Business Sales Executives who focus on driving new business within a Contact Centre environment.
- Engage, motivate and influence your team to deliver their best, leading by example and acting as a role model within the Sales centre.
- Perform assessment of staff performance on call, ensuring they are following accurate and conducting themselves in call the right way.
- Work effectively with your peers to ensure that all staff are measured consistently in terms of performance benchmarking, in addition to identifying how we can continuously improve as a department