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Digital Service Performance Manager @ SKY

Posted on March 16, 2021 by -

Blog

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

Some of the responsibilities include:

  • Work with the B2B team partners across Operations and Product Development. Customer Experience and Technology
  • Work with Tech Delivery team in planning product release plans and set the expectation for delivery of new functionalities
  • Develop and execute operational plans to meet required KPIs
  • Forecast long and short term digital trends and ensure continual development of improved CX with appropriate cost reduction.
  • Identify and build toward simple self-serve capability prioritising operational assets to high complex journey

Click here to apply now! 

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