Our main office is in Nottingham, but this role can be based from anywhere in Great Britain, as the role can be home based with only occasional travel when required.
What part will you play?
- Oversight of all ITIL processes required to deliver the service and governance of all internal and external customer relationships
- Produce regular service reports and review with key stakeholders and customers
- Management of the resource planning in relation to project to production activity
- Regular cost and service benchmarking
- Support Third Party contact negotiation and actively manage Third Party contracts