My client is looking for Operational Excellence Manager to solve business problems and make better experiences for our customers and operations teams.
Responsibilities
- You’ll delve into complex data and process improvement methodologies through:
- Driving change within the Operations teams to make better experiences for our customers
- Prioritising changes with most business value and deliver on them
- Demonstrating leadership skills and supporting the Operations team’s vision, to eliminate errors and reduce costs
- Constantly develop your personal tool-kit of process improvement techniques, and actively share learnings across the team
- Collaborating with process owners and different teams to develop effective processes
- Analysing and improving existing processes to ensure consistently great customer outcomes