Virgin Atlantic is still proudly flying, creating the same fabulous flight experience we’re famous for, and we’re busily laying the foundations for a profitable future. We know that the right people are key to creating success – so we’re looking for someone brilliant to join our team and help us achieve our vision. Perhaps that’s you? We’d love to find out.
Day to day roles;
- Build and maintain core datasets and reports needed for Loyalty and CJR management information across products, programmes, and metals, and present them in a self-service / dashboard style format
- Work with Finance to produce accurate and insightful P&L reporting as well as partnerships reporting to support partner managers and commercial performance managers in decision making
- Lead work on forecasting, budget and target setting for the loyalty and Customer Journeys and Reward team, both during budget/reforecast cycles, but also as part of ongoing “drumbeat” to monitor and deliver commercial performance.
- Create insights to support the sizing and prioritization of roadmap items in the CJR Digital First strategy looking at the customer behaviour through the end to end journey
For more information about this exciting opportunity click here!