Service Architect Specialist for BT Internet

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We have around 1.2 million customers and serve over half the FTSE 350. Our customers range from big household names, government departments and public service organisations right through to small businesses and new start-ups. We cover both the communications and IT services markets. Overall we’re focused on four main product markets: Fixed Voice; Mobility; Fibre and connectivity; networked IT services provided over the biggest UK network in both fixed and mobile communications.

You will have the following responsibilities:

 Works with a wide range of internal and external stakeholders to define, design and agree the strategic approach for delivering complex, bespoke, managed service solutions for major corporate and public sector organisations.  Acts as the service authority for the end to end managed service proposition, with engagement through the full sales lifecycle and in-life delivery process. Critical in ensuring EMS/BT’s capability to deliver customer requirements and shaping the experiences we create for our Corporate and Public Sector customers.

If you would like to apply for this role, click here now!

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